Documentation
Features & Advanced Usage/Mobile App Features (PWA)

Mobile App Features (PWA)

Clientify.app works great in any web browser, but installing it as a mobile app gives you the best experience! Get faster loading, offline access, and a native app feel.

What is a PWA?

Progressive Web App (PWA) means:

  • Works like a native mobile app but runs in your browser
  • No app store download required
  • Automatic updates - always have the latest version
  • Works offline for basic features
  • Home screen icon just like regular apps
  • Push notifications (with your permission)

Comparison showing web browser vs installed PWA experience

Installing on Your Phone

iPhone (iOS) Installation

Step 1: Open Safari

  • Go to clientify.app in Safari
  • Sign in to your account normally
  • Make sure you're using Safari (not Chrome or other browsers)

Step 2: Add to Home Screen

  1. Tap the Share button (square with arrow pointing up)
  2. Scroll down and find "Add to Home Screen"
  3. Tap "Add to Home Screen"
  4. Edit the name if you want (default: "Clientify")
  5. Tap "Add" in the top right

Step 3: Use Your New App

  • Find the icon on your home screen
  • Tap to open - looks and feels like a native app
  • No browser bars - full screen experience

Step-by-step screenshots showing iOS installation process

Android Installation

Step 1: Open Chrome

  • Visit clientify.app in Chrome
  • Sign in to your account
  • Chrome will automatically detect PWA capability

Step 2: Install Prompt

  • Look for "Install" banner at the bottom of your screen
  • Tap "Install" when prompted
  • Or use Chrome menu → "Add to Home screen"

Step 3: Confirm Installation

  • Tap "Install" in the popup dialog
  • App downloads to your device automatically
  • Icon appears on home screen

Step 4: Use Your App

  • Open from home screen like any other app
  • Full screen experience without browser interface
  • Faster loading than web version

Step-by-step screenshots showing Android installation process

App Features & Benefits

🚀 Speed Improvements

Faster Loading:

  • Instant startup after first load
  • Cached content loads immediately
  • Smoother animations and transitions
  • No browser reload delays

Optimized Performance:

  • Preloaded screens for common actions
  • Background sync keeps data fresh
  • Reduced data usage with smart caching
  • Better battery efficiency

📱 Native App Experience

Full Screen Interface:

  • No browser bars taking up space
  • Native scrolling and touch responses
  • System-level integration with your phone
  • Consistent design with your device theme

App-Like Navigation:

  • Swipe gestures work naturally
  • Back button integration (Android)
  • Status bar styling matches the app
  • Splash screen on app launch

Before and after showing browser vs PWA interface

🔔 Smart Notifications

What You Can Get Notified About:

  • Loyalty card completed - ready to claim reward
  • Special offers from businesses you frequent
  • Reminder to visit businesses where you're close to rewards
  • New businesses joined the platform near you

Notification Controls:

  • Permission required - we ask first
  • Easy to turn off in settings
  • Customize types you want to receive
  • Quiet hours respect your schedule

Screenshots of different notification types and settings

Offline Features

What Works Without Internet

View Your Cards:

  • See all loyalty cards and current progress
  • View reward descriptions and requirements
  • Check your visit history
  • Browse business information

Generate QR Codes:

  • Create Customer QR codes for visit recording
  • Show reward QR codes for claiming (if already earned)
  • Access business QR codes you've previously visited

Basic Account Features:

  • View profile information
  • Check account settings
  • Browse completed rewards history

What Needs Internet

Real-Time Updates:

  • Recording new visits (requires server connection)
  • Claiming rewards (verification needed)
  • Joining new programs (account creation)
  • Live progress syncing across devices

Visual showing what works offline vs online

Multi-Device Sync

Seamless Experience Across Devices

Your Data Everywhere:

  • Same account works on phone, tablet, computer
  • Real-time sync keeps everything updated
  • Progress tracking works across all devices
  • No data loss when switching devices

Installation on Multiple Devices:

  • Install PWA on all your devices
  • Sign in once on each device
  • Automatic sync keeps everything current
  • Pick up where you left off

Family Sharing Tips

Each Person Needs Their Own Account:

  • Separate accounts for each family member
  • Individual progress tracking
  • Personal reward claiming
  • Private visit history

Sharing Business Discoveries:

  • Tell family about great loyalty programs
  • Share QR codes via text or social media
  • Group visits - everyone earns their own visits
  • Compare progress and celebrate together

Illustration showing same account across phone, tablet, and computer

Troubleshooting Installation

iPhone Issues

"Add to Home Screen" Not Showing:

  • ✅ Make sure you're using Safari (not Chrome)
  • ✅ Visit the website directly (not through a link)
  • Update iOS to latest version
  • Clear Safari cache and try again

App Icon Missing After Installation:

  • Check all home screens - might be on different page
  • Check App Library (swipe left to end of home screens)
  • Search for "Clientify" from home screen
  • ✅ Try reinstalling the PWA

Android Issues

Install Banner Not Appearing:

  • ✅ Use Chrome browser (primary support)
  • Clear browser data and refresh page
  • ✅ Check if already installed (look for icon)
  • Update Chrome to latest version

Installation Failed:

  • Free up storage space on your device
  • Restart Chrome browser
  • Check internet connection is stable
  • ✅ Try different network (WiFi vs mobile data)

Visual troubleshooting flowchart for common installation problems

PWA vs Native App Store Apps

Why PWA is Better for Loyalty Programs

✅ Always Updated:

  • No manual updates required
  • Latest features available immediately
  • Security patches applied automatically
  • No "update required" interruptions

✅ No App Store Hassles:

  • No download size limits
  • No app store approval delays
  • Direct installation from website
  • No storage space concerns

✅ Better Privacy:

  • No app store tracking
  • Direct connection to our servers
  • Your control over data sharing
  • Standard web privacy protections

When You Might Want Both

PWA for Daily Use:

  • Faster access to loyalty features
  • Better performance for frequent use
  • Offline capabilities when needed
  • Native app experience

Browser for Sharing:

  • Easy link sharing with friends
  • Guest browsing without installation
  • Troubleshooting if PWA has issues
  • Multiple accounts (different browsers)

Infographic comparing PWA advantages over traditional apps

Getting the Most From Your PWA

Optimization Tips

Setup for Success:

  • Pin to primary home screen for easy access
  • Enable notifications for program updates
  • Allow location access for nearby business discovery
  • Keep device updated for best performance

Usage Patterns:

  • Open app regularly to keep cache fresh
  • Use for all loyalty activities instead of browser
  • Take advantage of offline features when traveling
  • Update preferences in app settings

Advanced Features

Power User Tips:

  • Create shortcuts for specific loyalty cards
  • Use voice commands (device dependent)
  • Share QR codes directly from the app
  • Export data for personal tracking

Screenshots showing advanced PWA features and shortcuts

Next Steps

Get the most out of your mobile experience:

Multi-Role Features →
Security Features →
Troubleshooting →

Need Help?

PWA installation or usage questions:

  • 📧 Email: hello@clientify.app
  • 📱 Installation Issues: Check our troubleshooting guide first
  • 🔔 Notification Problems: Settings help available
  • ⚡ Performance Issues: Device-specific guidance available

Ready to install your loyalty app?

Visit Clientify.app → and follow the installation guide above!

Transform your phone into the ultimate loyalty rewards tool! 🎯